Totally! In the unlikely event you are not absolutely satisfied, please contact us within two working days, and we’ll either re-perform that service or we may provide you with a full or partial refund. Your choice.

All our cleaners have undergone a variety of background checks, reference checks, and other screening processes to ensure that they are trustworthy and have a clean criminal record. This provides peace of mind and ensures that your property is safe and secure.

The frequency of cleaning depends on the nature of your business and your specific needs. Typically, businesses benefit from daily or weekly cleaning services to maintain a consistently clean and presentable environment.(For home clean, we normally do weekly or fothnightly cleans) However, we understand that every custumer is unique, so we offer flexible scheduling options. Our team can work with you to determine the most suitable cleaning frequency based on your operations and preferences.

You can rate your clean by email us at contact@eecf.co.uk

You can rate the clean at any time in the 48 hours after it's finished, please include details about the clean. Our support team will share your feedback to with your team/s. At times, even if is not a positive feedback we want to know and get in touch to put things right.